Led 3 UX research studies across web and mobile, moderating 13 interviews and analyzing 12 unmoderated sessions to improve onboarding, navigation, and login for 50M+ users
Conducted user interviews, surveys, and a diary study to identify behavior patterns and scalability issues, shaping product strategy
Synthesized 100+ user comments into actionable insights and presented findings to senior leadership, informing design updates and feature rollout
Product Management Intern @ Comcast
April — September 2023
Oversaw end-to-end content publishing for Xfinity App's home screen, driving user engagement with 100+ successful launches for 9.3M monthly users
Directed workflow from stakeholder requests to design, QA testing, publishing, and analytics monitoring, ensuring user-centric design and quality assurance
Facilitated collaboration among content stakeholders, design, and engineering teams, elevating product quality and enhancing usability
Associate Experience Designer @ EPAM Systems
March — September 2022
Delivered high-fidelity mobile and web screens within one-week deadlines, enhancing consistency and efficiency across client platform
Developed and maintained a consumer-facing design system for a client using Figma and Sketch
Designed data visualizations and graphics for internal presentations, enhancing communication across teams
